FAQ

What material are your frames made of? Is it really biodegredable?

Yes! We worked hard to source a material that has the properties of a traditional sunglasses material, but will not contribute to our landfills. Our frames are made by adding in cotton and wood-pulp fiber to other raw materials. Notra frames are tested and certified biodegradable by a third-party testing lab in compliance with ISO-14855:2005.

FYI: ISO-14855:2005 simulates typical aerobic composting conditions for the organic fraction of solid mixed municipal waste. The frames will biodegrade and decompose over time in these conditions. Not all municipalities may currently offer this type of organic waste removal.

What about the packaging?

In order to be as mindful of the earth and its resources as possible, we've selected minimal and eco-friendly packaging. Here are a few ways we do that:

+ To protect our Notra sunglasses in transit, we use a natural hardwood-strand box filler. It is undyed, less processed than paper, and 100% biodegradable.

+ We do not use tape on our boxes. Instead, we use the existing shipping label to seal the shades in the box.

+ Our boxes are undyed and biodegradable. Please recycle them! :)

What about the lenses?

Unfortunately, there are currently no lenses on the market that are biodegradable with high-quality 100% UV protection to keep your eyes safe in the sun. We will continue to look for one until we find it (please reach out to us if you know any intel!). Until then, we've utilized what we believe are the best-quality lenses available.

Are the lenses polarized?

Yes! Our super-lightweight nylon lenses are not only polarized AND offer 100% UV protection, they have very high optical clarity and minimize light distortion. They are also impact-resistant with outstanding durability.

What if my pair doesn't fit?

It's an uncommon problem, but should it happen, we're happy to help you find the perfect fit and exchange your glasses for a different size within 15 days of your order. So, for whatever reason, if you're not blown away by your Notra shades, simply return your order within 15 days and get a full refund. To start this process, get in touch with us below or send us a message at hey@notra.eco.

Where can I purchase a pair?

Currently, we're selling exclusively on Notra.eco within the United States. But looking good while looking after mother earth is a global mission, so we're working hard to offer our plant-based shades around the world soon. Join our mailing list to stay in the know.

When will I get my order?

We get your excitement! Shipping typically takes 4-6 business days in the continental U.S. You'll receive a tracking number once your order has shipped.

How much does shipping cost?

Shipping is free, always. Personally, we don't like paying for shipping, so we couldn't ask you to do it!

Still have questions or comments? We'd love to hear from you. Reach out through the form below or email us at hey@notra.eco.